Order Return & Refund Guidelines

Return Window: You have 7 days from the date you receive your item to request a return.
Return Eligibility: To be eligible for a return, the item must be:
- In the same condition that you received it.
- Unworn or unused, with all tags still attached.
- In its original packaging.
- Accompanied by the receipt or proof of purchase.
Starting a Return: To begin the return process, please contact us at bestusenow@gmail.com. After your return is approved, you should follow the instructions sent to you in you email.
Return Process: If your return is accepted, we will send you a return shipping label along with detailed instructions on how and where to send the package. Items returned without prior approval will not be accepted.
Contact for Questions: If you have any questions about the return process, feel free to contact us at bestusenow@gmail.com.

Inspect Your Order: Upon receiving your order, please inspect the item immediately.
Damaged or Incorrect Items: If the item is defective, damaged, or if you received the wrong product, please contact us right away so we can resolve the issue.

Non-Returnable Items: Certain products cannot be returned, including:
- Perishable goods (e.g., food, flowers, or plants).
- Custom products (e.g., special orders or personalized items).
- Personal care products (e.g., beauty items).
- Hazardous materials, flammable liquids, or gases.
Sale Items: We do not accept returns on sale items or gift cards.

If you have any concerns about your specific item, please reach out to us.

Fastest Option: To exchange an item, the fastest option is to return the item you currently have, and once the return is processed, make a new purchase for the replacement item.

Right to Return: If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, without needing to provide justification.
Return Conditions: As with our standard return policy, the item must be:
- In the same condition as received.
- Unworn or unused with tags.
- In its original packaging, with a receipt or proof of purchase.

Refund Process: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Refund Approval: If your return is approved, we will issue the refund to the original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
Delayed Refunds: If 15 business days have passed since we approved your return and you haven't received your refund, please contact us at [EMAIL ADDRESS].

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